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Policies and Information:

  • For rain or inclement weather: Generally, the Orchard will be open rain or shine, but if there is any doubt about the weather, we will reschedule your visit! If we cannot reschedule your trip, we will provide a refund.
  • No-shows or trips cancelled (for reasons other than weather) less than 24 hours in advance will not receive a refund.
  • Busses should approach The Orchard via Route 27 directly to Davis Mill Road and Watkins Rd. Avoid Brink Road due to dangerous curves. PLEASE share this information with your bus drivers.
  • Service animals are welcome! Comfort or emotional support animals and other non-service animals (i.e. pets) are not allowed at the Orchard.
  • If you have more or fewer people in attendance than your original booking, you will be charged or refunded on the day of your trip based on the final number of people in attendance. If your group number will be changing drastically, please call or send us an email.

Billing Information

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